Common Questions

To receive a loan you must be admitted to a school and program that we support. Click here to explore our schools.

We provide loans to students who want to study abroad, so your chosen school must be located outside your country of residence and “home country” (if different) when you apply for a loan. There are some exceptions:

  • If you have lived in your study country for less than 1 year when you apply for a loan, you are eligible
  • U.K. residents are eligible to study in the U.K.
  • U.S. residents are eligible to study in the U.S. if you are living in an eligible state and are not a U.S. citizen or permanent resident when you apply for a loan (see ineligible states below)

We lend to students from around 150 countries, however there are some countries, regions and U.S. states that we are unable to lend to.

We cannot to lend to residents and/or citizens of the following countries and regions:

Aland Islands
Bonaire, Sint Eustatius and Saba
Bouvet Island
British Indian Ocean Territory
Cape Verde
Christmas Island
Cocos (Keeling) Islands
Equatorial Guinea
Falkland Islands
French Southern Territories
Korea, Democratic People's Republic Of
North Korea
Palestinian Territory, Occupied
Papua New Guinea
Saint Barthelemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Sao Tome and Principe
Sierra Leone
Sint Maarten (Dutch part)
Solomon Islands
South Georgia and the South Sandwich Islands
South Sudan
Svalbard and Jan Mayen
Taiwan, Province of China
Turks and Caicos Islands
The Crimea Region of Ukraine
United States Minor Outlying Islands
Vatican City
Western Sahara

We cannot lend to residents of Belgium, Sweden, Trinidad & Tobago.

We cannot lend to residents of the U.S. states of Alabama, Arizona, Arkansas, Delaware, Hawaii, Idaho, Indiana, Louisiana, Maine, Montana, Nevada, North Dakota, Oregon, Rhode Island, South Dakota, Vermont, Washington or Wyoming. 

We currently support over 200 schools and are expanding all the time.  Select your Program from the links below to browse a full list of universities.  Alternatively, if you are not admitted to a school yet, click here to search by region using our interactive map.



Public Policy




After you’ve accepted your Provisional Offer you will be prompted to upload documents to support information provided in your application. To speed loan processing we suggest having these documents ready when you apply:

Proof of Identity

Proof of Admission

Credit Report

Proof of Address

Proof of Income

Proof of Savings (if applicable)

Proof of Scholarships or Company Sponsorship (if applicable)

Financial Aid Form (if applicable)

Language translation and currency conversion: We anticipate your documents will be in your local language but please note that certified English language copies will speed up the application process. In most cases our in-house servicing team will be able to translate and currency convert your documents, but in the rare instance where a translation is required, we will let you know.

Tasks requiring multi-file upload: To upload multiple files, attach them via the pop-up interface and submit all of them together. If your task locks, please email

Task deadlines: We understand that you may experience difficulty obtaining some documents within the desired timeframe and therefore we are able to extend the deadline if you contact us in advance. We reserve the right to withdraw your loan offer if you miss the deadline and we do not hear from you.

Proof of Identity

Acceptable documents: Passport or Drivers’ License in a clearly readable format. A colour scan of the identification page is sufficient, we do not need to see a copy of every page. If you carry more than one passport, please ensure they are all provided.

Uploading your picture: a high-quality image clearly showing your face.

Proof of Admission:

Acceptable documents: Letter or email from your school showing your full name, school, course and that you have been accepted. A screenshot or scan is acceptable in these formats: jpg, jpeg, png and pdf.

Credit Report:

Please click here to learn more.

Proof of Address:

Acceptable documents: Utility bill, bank statement, official government document. The document must state your name and residential address matching what you stated in your application, and be dated within the last three months.

If you’re struggling to prove your address please watch this video.

Proof of Income:

Acceptable documents: Three months’ salary slips (dated within the last six months) and one corresponding bank statement (screenshots or unofficial statements will not be accepted)

If you're self-employed or can't provide salary slips, watch this video.

Proof of Savings (if applicable):

Acceptable documents: Official savings or investment account statements of the person(s) making the contribution or gift. The statement must show available funds for the amount listed in your application.

Family contribution or gift: the person(s) making the contribution will need to complete this form and upload to your dashboard in addition to providing the statements.

Pre-payments to the school: if you have already made payments to the school, these can be included as part of your Proof of Savings. Please upload transfer receipts or a paid invoice from the school with the accompanying bank statement showing the outgoing payment from your account.

Proof of Scholarship / Company Sponsorship (if applicable):

Acceptable documents: A letter on official letterhead from the source of the scholarship / sponsorship confirming the amount and that you are the recipient.

Financial Aid Form (if application):

As part of U.S. school certification (where the school confirms a borrower’s eligibility for a loan), some of the schools that we work with will require you to complete a Financial Aid Form. Please contact the Financial Aid team at your school to obtain and complete this.

The monthly due amount is the instalment which is required to be paid monthly. This is calculated based on the loan amount, remaining term of the loan and the margin and LIBOR (which is adjusted every 3 months) rates.

If you would like to create a loan application for a school that you are interested in attending but have not yet been admitted to, then you may do so, however you will be unable to get a loan until you can prove you are admitted. We do not recommend creating an application at this stage, as completing the application form can take 30 minutes. Instead, we suggest you explore the schools we support using our interactive map, use our loan calculator to see what rate and loan amount you could expect, and finally register your details on our website to ensure you're up to date with all our latest information and support.

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