Our response to COVID-19

Find out the latest in how we're approaching the situation, and explore a host of useful resources.

We're here for you

These are unprecedented times and we're dealing with a lot of uncertainty. But one thing remains the same, you are our number one priority.

This resource center provides you with the latest updates, expert advice, and ways to connect with our community.

Are you:

Planning to study On campus Repaying a loan

Content Key

Updates and changes

Things that haven't changed

Connect with our community

Hear it from our experts

Planning to study

Managing loans for living expenses

If you’re using a loan to cover living expenses and are now starting a course online, you may need to confirm your plans before your funds are sent. Read more in this FAQ.

How a loan fits into your prep for studying abroad

Preparing to study abroad is a big job. Read our helpful tips on when you should apply for funds, finalize your loan, and be ready to sign.

The best way to contact our team

To keep our team safe and healthy we’ve gone fully remote. Check out our FAQS + email or chat with us. If you need urgent support, find out how to request a call on our Contact page.

Travel advice from the WHO

This page has updated travel advice from the World Health Organization, including a helpful Q&A video.

On campus

Emergency loan options

We understand the current situation has the potential to disrupt your life. If you’re in need of some emergency funding to navigate through these difficult times, we’ve got some options for you.

What if my course is extended?

We know that some course dates are being extended and you may be finishing your studies later than planned. We don’t expect you to make payment while you’re studying full-time - check out this FAQ for the details.

Managing loans for living expenses

If you’re using a loan to cover living expenses and are now starting a course online, you may need to confirm your plans before your funds are sent. Read more in this FAQ.

Join on of our online events

In place of our normal event schedule, we'll be hosting a series of webinars and online coffee chats.

See online events

Repaying a loan

What if my course is ending later than expected?

How to make your monthly payments

Manage your loan and review all your payment options using the Prodigy Finance app. This FAQ has all the details if you haven't downloaded it yet.

Tips for your job search

We gathered top tips from our network of alumni Ambassadors. Visit our blog to see what they recommended.

Browse the list

Is COVID-19 impacting your ability to pay?

Your first step should be to contact our team at payments@prodigyfinance.com. Learn more about how we've updated our forbearance options in this FAQ.

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